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CLIENT TESTIMONIALS
“I understand all of the other great reviews now. Austin and Cassie were amazing. The day they accepted the sit, I found out that my cat had stomach Cancer and would need to take meds. That can be overwhelming. I immediately let them know that my Nora would need meds. They followed all of the directions to a "T" and my girl is doing great. I'm giving this couple raving reviews and hope they come back!”
Cynthia - Amelia Island, Fl
"Cassie and Austin were phenomenal, housesitters and pet givers! They sent amazing photos of long walks and snuggles. They were easy to meet, attentive to all our directions, and generally all around nice people. We came home to a fresh, clean home and happy fur babies. We would use Austin and Cassie anytime and highly recommend them."
Todd & Stacy - Maitland, FL
“Austin and Cassie were wonderful. It was the first time we left our puppy and we appreciated knowing he was in good hands with plenty of attention. They also left the house in spotless condition and followed instructions that we had left for home/plant care. I highly recommend Cassie and Austin and would definitely be happy to have them back in the future.”
Rebecca - Naples, FL
About Us
Estate Guardians.
Animal Lovers.
Concierge Professionals.
At Lotus & Lyon, the heart of our work is personal.
Every experience is overseen directly by Cassie and Austin, ensuring your home, your animals, and your peace of mind receive an unmatched level of care. With a background in hospitality and wellness balanced by resourcefulness and foresight, we bring together a harmony of skills and values that no single sitter could replicate.
We understand the worries that can weigh on homeowners while they’re away — pets left in unfamiliar kennels, AC units straining in the Florida heat, ants or pests sneaking in, outdoor areas overtaken by iguanas or ducks, or even the simple concern of leaks, storms, or misplaced mail. These are the kinds of details we anticipate and resolve, so they never become yours to worry about.
Our approach combines meticulous detail with steady reliability, creating an environment where pets feel secure, estates remain protected, and every return home is seamless.
In-Home
Estate Sitting
We offer executive style, overnight, in-home presence to ensure your estate remains secure, seamless, and well-tended. From coordinating with vendors to catching early signs of leaks or climate imbalance, we’re there to maintain the rhythm of your home—and prevent the small things from becoming big ones.
Luxury Pet Companionship
Comfort, connection, and calm—for your pets and for you while you travel. We offer more than care—we offer continuity. With 24/7 companionship, custom routines, medication management, and loving interaction, your pets stay grounded in the home they know. This isn’t just pet sitting. It’s temporary family.
Concierge-Level Services
Refined luxury before, during, and after your trip. From pre-departure massages and private airport transfers to chef-prepared meals, champagne welcomes, and post-trip relaxation, we elevate your entire experience. Custom touches like aromatherapy, errand runs, and curated pet reports are just the beginning.
Discreet and Exclusive
We provide a curated confidentiality agreement—we understand the importance of discretion and exclusivity for our private clients. Our services are delivered with the utmost discretion and respect for your privacy.
Certified in Emergency Pet Care
We’re trained in pet CPR and first aid, so your animals are in safe, knowledgeable hands—even in rare moments that call for quick action and calm focus.
Background Checked—Always Current
Our background checks stay up to date automatically, reflecting our commitment to trust and transparency. You can feel confident knowing your sitters maintain current clearance for every stay.
White-Glove Airport Pickup
We offer executive airport drop-off and pickup, making your departure and return feel effortless—from doorstep to gate and back again, your trip will be effortless and relaxed.
Custom Meals for Your Pets
If your pets eat a special diet, we prepare fresh, whole-food meals to your exact instructions—keeping their bodies nourished and their routines undisturbed.
Massage Before and After You Travel
Cassie, our in-house massage specialist and licensed LMT, offers personalized sessions before your trip or after your return. For couples, we also coordinate with trusted therapists across Florida to deliver relaxing, in-home massages tailored to your schedule.
OFFERINGS
Our signature offerings are designed for those who value elegance, ease, and absolute trust. Each tier elevates your experience, from quiet, meticulous estate care to indulgent concierge and Legacy services crafted with intention. Choose the level of support that feels like home, perfected.