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THE FOUNDERS BEHIND THE WORK
Austin & Cassie — Estate guardians. Animal lovers. Discretion. Continuity. Unwavering peace of mind.
It Started Before It Had a Name
Long before Lotus & Lyon existed, Austin and Cassie were the people their circle turned to.Friends handed over house keys before extended trips. Colleagues asked them to check in on aging pets, water rare plants, coordinate with vendors. Clients trusted them with access to homes they rarely shared with anyone. None of it was formal. All of it was real.Over two years, that quiet trust expanded beyond their personal network — onto TrustedHousesitters, a global platform where homeowners vet and select sitters for extended stays. Across more than a dozens of engagements throughout Florida and beyond, they cared for private residences, beloved animals, and the kinds of homes where nothing going wrong isn't luck — it's presence, attention, and competence.What they discovered in that work was a gap. Estate and animal care was routinely treated as coverage — something to be delegated and forgotten. Homes were handed off to strangers. Pets were managed, not truly cared for. The rhythm of a well-kept household was left to chance.Lotus & Lyon was built to close that gap.
HOW WE WORK
Every engagement is approached as temporary guardianship — not a service transaction.When we enter a home, we are not visitors. We are stewards. The goal is not simply to keep things functional while you're away. It is to preserve the feeling of your home — the rhythms your pets rely on, the standards your household runs by, the quiet confidence that nothing was disrupted in your absence.We work with a deliberately limited number of clients. Not because of a marketing posture. Because the work we do cannot be scaled carelessly and done well at the same time. When you book with Lotus & Lyon, you are working with Austin and Cassie — not a rotating staff, not a managed sitter network. The people you meet are the people who stay. That is not the industry standard. It is ours.
WHAT WE BRING TO EVERY ENGAGEMENT
Bonded & Insured
Every engagement is protected under professional liability coverage and surety bonded.
Background Verified
Always Current. Our background checks are maintained on an ongoing basis, not completed once and forgotten.
Pet First Aid & CPR Certified
Trained to respond calmly and competently in the rare moments that require it.
Licensed Massage Therapist On Staff
Cassie is a licensed LMT — available for in-home therapeutic sessions before your departure or upon your return, as part of The Curated Return and Legacy Reserve experiences.
B.S. in Nutritional Science
Cassie's academic background in nutrition brings informed oversight to every food decision made in your home -- from specialized pet dietary preparation to stocking your kitchen before your return. Bringing a unique understanding to your dietary instructions.
Confidentiality by Default
We offer formal confidentiality agreements to every client. What happens in your home stays there.
THE CIRCLE WE KEEP
Peace of mind comes from a trusted ecosystem. Each partner is chosen for a shared philosophy: a relentless pursuit of quality and a systemic, root-cause approach to well-being.
CURRENTLY SERVING SOUTH FLORIDA
Lotus & Lyon operates exclusively across Palm Beach, Broward, and Martin counties — allowing us to maintain the response times, vendor relationships, and local knowledge that luxury estate care requires.
Additional Florida markets are opening selectively as we expand. To inquire about availability in your area, reach out directly.
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