THE FOUNDERS BEHIND THE WORK
Austin & Cassie — Thoughtful care for the home, body, animals, and life surrounding them.
Before It Had a Name
We built Lotus & Lyon around a simple belief: nothing in life exists in isolation. The way your home feels affects your family. The way your body feels affects your work. The wellbeing of your animals affects your peace of mind. When one part of life is cared for well, everything around it has more room to thrive.
That understanding shapes how we approach every client. We listen closely, notice the details, and treat each need with the same level of responsibility — whether we are caring for a home, an animal, or someone’s wellbeing. To us, the standard should never change simply because the task does.
Austin brings nearly 15 years of experience being trusted with families’ most important possessions, along with years of caring for homes and animals throughout South Florida. He understands discretion, accountability, and what it means to be entrusted with someone else’s world.
Cassie is a licensed massage therapist with a background in wellness and nutrition. Her work is rooted in presence, personalization, and listening to what the person in front of her actually needs. Together, that philosophy has become the foundation of everything we do: care for the whole, not simply the individual task.
This is stronger because it gives the disparate parts of Lotus & Lyon—estate care, pet care, wellness, concierge support—one coherent reason for existing. You’re not a company that happens to offer several unrelated services. The connective tissue is: you improve and protect the interconnected parts of a client’s life so the whole life functions better.
HOW WE WORK
Every engagement is approached as temporary guardianship — not a service transaction.When we enter a home, we are not visitors. We are stewards. The goal is not simply to keep things functional while you're away. It is to preserve the feeling of your home — the rhythms your pets rely on, the standards your household runs by, the quiet confidence that nothing was disrupted in your absence.We work with a deliberately limited number of clients. Not because of a marketing posture. Because the work we do cannot be scaled carelessly and done well at the same time. When you book with Lotus & Lyon, you are working with Austin and Cassie — not a rotating staff, not a managed sitter network. The people you meet are the people who stay. That is not the industry standard. It is ours.
WHAT WE BRING TO EVERY ENGAGEMENT
Bonded & Insured
Every engagement is protected under professional liability coverage and surety bonded.
Background Verified
Always Current. Our background checks are maintained on an ongoing basis, not completed once and forgotten.
Pet First Aid & CPR Certified
Trained to respond calmly and competently in the rare moments that require it.
Licensed Massage Therapist On Staff
Cassie is a licensed LMT — available for in-home therapeutic sessions before your departure or upon your return, as part of The Conscious Concierge experience.
B.S. in Nutritional Science
Cassie's academic background in nutrition brings informed oversight to every food decision made in your home -- from specialized pet dietary preparation, to nutrional recommendations made before/after wellness treatments. Bringing a unique understanding to your dietary instructions.
Confidentiality by Default
We offer formal confidentiality agreements to every client. What happens in your home stays there.
THE CIRCLE WE KEEP
Peace of mind comes from a trusted ecosystem. Each partner is chosen for a shared philosophy: a relentless pursuit of quality and a systemic, root-cause approach to well-being.
Holistic Canine Nutrition
Jaffee's Bone Broth Nutritionals
"Inspired by our rescue, Nellie, our mission is to provide root-cause nutritional support for pets. We are dedicated to the highest quality, sustainably sourced ingredients for uncompromising well-being."
Certified Sound Healer/E-RYT 500 Instructor
Michelle Morris
"True transformation begins within. I guide individuals to slow down and reconnect with the intelligence of the heart, bringing them back into alignment with their natural state—one of greater presence, purpose, and love."